Delivery & Courier Service Drivers (NOC 7514) may also be called:
- courier service driver
- delivery driver
- mail service courier
- newspaper delivery driver
- pizza delivery driver
- route driver
- vending machine driver-supplier.
Couriers & Messengers may also be called:
- delivery person
- mail courier
What Would I Do?
Delivery and courier service drivers: drive automobiles, vans and light trucks to pick up and deliver various products.
Delivery and courier service drivers’ duties may include:
- operate and drive vehicles (cars, vans and light trucks) to pick up and deliver various products, such as fast food, newspapers, magazines, bakery and dairy products, and items such as dry cleaning, envelopes, packages and parcels
- perform pre-trip and post-trip inspection of vehicle
- plan delivery travel schedules and service routes
- load and unload cargo, goods or merchandise
- provide customer service by selling products, delivering over established routes and accepting or making payments for goods
- record information on pick-ups and deliveries, vehicle mileage and fuel costs and report any incidents or problems encountered
Couriers & Messengers pick up and deliver letters, parcels, packages, newspapers, flyers and other items within and between establishments. Couriers’ & messengers’ duties may include:
- pick up messages, letters, envelopes, parcels, airline tickets, legal documents, packages, bonds, cheques, securities and other items from customers, and hand-deliver them to addresses within an organization or in other organizations by walking or cycling within specified time periods
- collect payment for items delivered
- keep record of items received and delivered using delivery information devices
- deliver newspapers, flyers, handbills, telephone directories and similar items to residences and businesses
Am I Suited For This Job?
Delivery and courier service drivers should have:
- Good communication skills
- knowledge of local geography
- ability to navigate streets and follow directions
- They should be:
- polite, friendly, and courteous
- physically fit
Bicycle messengers working in downtown urban areas may find the work is physically challenging.
Delivery and courier service drivers working in urban areas may find the work is stressful due to heavy traffic and difficult parking regulations.
Both vehicle drivers and bicycle messengers may work evenings and weekends and work outdoors in all kinds of weather.
Sources: WorkBC Career Profile for Delivery and courier service drivers, Career Cruising database (Profile for ‘Courier/Messenger’).
What Are The Wages And Benefits?
WorkBC reports that the median annual salary for Delivery & Courier Service Drivers in British Columbia is approximately $35,455 with a $17.00 median hourly wage rate across the province. JobBank Canada lists hourly wages for BC’s regions where delivery & courier service drivers can expect to make:
Table from Job Bank Wage Report
WorkBC reports that the median annual salary for Couriers & Messengers in British Columbia is approximately $23,984 with a $11.50 median hourly wage rate across the province. JobBank Canada lists hourly wages for BC’s regions where couriers & messengers can expect to make:
Table from Job Bank Wage Report
Some couriers are paid a flat rate according to the number of deliveries they make in a day. Others are paid a percentage of each sale made and many couriers work on a simple, hourly rate. Independent owner-operators have the highest earnings potential. However, they have to pay for their own expenses, including gas, out of their earnings.
Sources: WorkBC Career Profile for Delivery and Courier Service Drivers, WorkBC Career Profile for Couriers & Messengers, Career Cruising database (Profiles for ‘Courier/Messenger’).
What Is The Job Outlook In BC?
WorkBC reports that for the period 2014-2024, the expected annual demand growth rate for courier & delivery service drivers will be 0.8% across the province.
The highest rates of growth will be in these regions:
- Thompson Okanagan at 1.8% average annual employment growth and 470 expected job openings, 2014-2024
- Vancouver Island at 1.5% and 720 expected job openings, 2014-2024
- Lower Mainland/Southwest BC at 0.7% and 2170 expected job openings, 2014-2024
JobBank Canada reports that in the Lower Mainland – Southwest region for the 2015-2017 period, the employment outlook is expected to be limited; a moderate number of people are expected to retire but employment is expected to decline.
WorkBC reports that for the period 2014-2024, the expected annual demand growth rate for couriers & messengers will be 0.7% across the province. The highest total number of job openings will be in Lower Mainland at 810 jobs followed by Vancouver Island Coast with 150 expected job openings (2014-2024).
How Do I Become a Delivery & Courier Services Driver?
In B.C. there is no certification required to be a delivery driver / courier but you must have a driver’s license appropriate to the class of vehicle being driven. Employers often require a minimum of one year safe driving experience and completion of secondary school. Employers may wish to know if you are eligible for bonding. Although most couriers are trained on the job, you may also be asked to obtain certification in Transportation of Dangerous Goods (TDG). For information on TDG training, see:
You may also be asked to supply your own car or bike, and take care of any maintenance.
Source: WorkBC Career Profile for Delivery and Courier Service Drivers, Career Cruising database (Profiles for ‘Courier/Messenger’).
How Do I Find A Job?
Where would I work?
- courier and messenger services, law firms, hospitals, government agencies, and businesses of all types
- dairies, drug stores, newspaper distributors, take-out food establishments, dry cleaners, mobile caterers
Finding Advertised Jobs
Jobs are advertised in a variety of sources including newspapers, magazines and online job sites.
You can look at the Vancouver Sun & The Province at Vancouver Public Library for free. Check the job postings daily, the careers section in the Vancouver Sun on Wednesdays and Saturdays and, in The Province on Sundays.
Online Job Postings
Courier Jobs in Vancouver,BC
Delivery Driver Jobs in Vancouver, BC
Courier Driver Jobs in Vancouver, BC
Finding “Hidden Jobs”
Many job vacancies are not advertised. The resources below help you with finding jobs in this “hidden” job market.
Using Directories to Create a List of Potential Employers
You can use company directories to produce lists of employers who are in this industry. Contact them directly to find out if they’re hiring.
- Better Business Bureau (BBB)
[select ‘category’ and search for ‘courier’ , your location, and clear box ‘BBB accredited only’]
- Reference Canada
Click on “Start Search” beside Canadian Businesses, then select the “Advanced Search” button.
Select both “Keyword/SIC/NAICS” under Business Type and “City” under Geography.
In the top search box enter appropriate headings such as “courier services”, “delivery service”, “messenger service” (or pick all three) and click LOOKUP.
Select the appropriate headings.
Lower down, select the Province, choose the cities, and click the “View Results” button.
NOTE: You can access this database from a Library computer. If you are using a computer from outside the Library, you will need a Vancouver Public Library card to login to this database. After clicking on the database name, you will be asked to enter your library card number and PIN (usually last four digits of your telephone number).
Networking, Volunteering and Temporary Agencies
Many positions are filled by people who have been recommended by someone they know. Networking, working as a volunteer or registering with a temporary employment agency are good ways of helping you find jobs and meet people in your industry.
Networking and the Hidden Job Market:
When looking for work, be sure to talk to friends, relatives and neighbours. They may know someone who is hiring! Working as a volunteer, attending events, and joining clubs and associations are good ways to gain “Canadian experience.” They are also good ways to meet people to learn about the local job market.
For additional tips see:
Applying for a Job
In Canada, employers usually expect to receive a resume and a cover letter that identifies the position you are applying for and summarizes your relevant experience.
Use the library catalogue to find books on writing resumes and cover letters specific to your industry.
For more information see:
Where Can This Job Lead?
Progression to supervisory positions or to non-driving occupations, such as driver trainer or dispatcher, is possible with additional training or experience.